How often do you visit our spa?

Weekly

Monthly

Every few months

Once or twice a year

This was my first visit

When you finish a service, how likely are you to rebook before leaving?

Always

Most of the time

Occasionally

Rarely

Never

If you don't usually rebook, what is the main reason?

My schedule is too unpredictable

I prefer to book online later

I forget or don't think about it

Pricing or budget reasons

Don't feel encouraged to rebook

I was't sure when I'd want to come back

Other

How satisfied were you with your most recent visit overall?

Very Satisfied

Satisfied

Neutral

Unsatisfied

Very unsatisfied

Which services do you typically rebook?

Select all that apply

Massage

Facial

Body Treatment

Reiki

Sound Therapy

If you don't book facials, what is the main reason?

I prefer massage

I don't know about the benefits

Cost

I have sensitive skin or concerns

Didn't see results

Unsure what facial is best for me

If you haven't been in much lately, what is the main reason?

Scheduling or time conflicts

Budget or pricing

Haven't seen reminders or updates recently

Trying other locations or services

How do you feel about our current pricing and promotions?

Excellent Value

Fair Value

A bit high

Too expensive

Not aware of promotions

How do you usually hear about specials or updates?

Weekly email newsletter

Social media posts

In house signage

Friends and family

Front desk staff or other staff recommendations

What kinds of specials or incentives would most interest you?

Loyalty or rewards program

Seasonal services discounts

Package deals

Bring a friend promotions

Membership options

Would you be interested in a Menari "savings account"?

Each month you could designate a specific amount (say $20) that would be automatically withdrawn from your checking account and then deposited into your account here at Menari so that you can use it on any treatment, or retail item that you would like to save up for.

Yes, I'm interested!

No, I would not like that option